Hidden Japan Guide is written and maintained by one person, so replies may take a few days. Messages about a specific guide are easiest to answer if you name the place.

What to write about

  • A correction: a fee, a timetable, or a closure that has changed in a guide.
  • A broken link or a page that does not display properly on your device.
  • A licensing or photo-credit question.
  • A privacy question, including a request to remove a comment or message.
  • A question about an affiliate link or a booking you made through one.

The site cannot help with a booking that has already been made. Refunds, date changes, and vouchers are handled by the provider named on your confirmation, so contact that provider first.

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Before you write

This is not a travel agency and does not plan itineraries to order. General questions about a trip are usually answered faster by the official tourism site for the area, which is linked at the bottom of every guide.